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DeltaSigma helps streamline startup and optimize the lifecycle of customers’ automation investments. DeltaSigma’s global service and support team help maximize the return on technology investment through personalized service and assistance through the life of the installation.

Our service professionals are experts in their field and have the necessary global certifications to safely install and maintain customers’ equipment. We offer the following services at each lifecycle stage:

PRE- INSTALLATION-

  • Site survey
  • Consulting
  • Planning
  • Project planning
  • Function design specification
  • Product selection

AT- INSTALLATION

  • Hardware/Software supply
  • Supervision of installation
  • Specific application development
  • System configuration and integration

POST- INSTALLATION

  • Commissioning
  • Acceptance testing
  • Training
  • System optimization
  • Remote and onsite service programs, extended warranty, help desk and emergency support

The result is streamlined startup operations and optimized safety, reliability efficiency and sustainability through the life of the equipment.

DeltaSigma’s design and installation services start with site surveys. Post that, DeltaSigma provides product configuration, programming and calibration support to configure equipment quickly and accurately. Finally, our technicians provide the assurance that the installation is done correctly and perform a final inspection.

Our maintenance and support includes services such as software service contracts, standard and extended warranty packages, repairs and spare parts support. If an equipment problem is diagnosed at any time through the warranty period, our Support engineers will resolve the issue consistent with our product warranty guidelines.

We help maintain customers’ investments with remote monitoring and optimization plans and also help plan for any necessary upgrade or expansion. We can also provide leased or loaned equipment to help through a transition.
Product training support is also available via telephone, Internet or on site.

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